GDPR Compliance

Our Commitment to Data Protection

polished-echo is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the security and privacy of your personal data seriously and have implemented measures to ensure your information is handled lawfully, fairly, and transparently.

Data Controller

polished-echo acts as the data controller for personal information collected through this website. This means we determine the purposes and means of processing your personal data.

Our contact details are:

polished-echo
47 Riverside Business Park
London, SW11 4NQ
United Kingdom

Email: [email protected]

Lawful Basis for Processing

We process your personal data based on the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal Obligation: Where processing is necessary for us to comply with the law
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, unless there is a good reason to protect your personal data which overrides those interests

Your Rights Under UK GDPR

Under data protection law, you have rights including:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

How to Exercise Your Rights

If you wish to exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. There is no fee for making a request unless your request is clearly unfounded, repetitive, or excessive.

Data Security

We have implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• Encryption of data in transit
• Regular security assessments
• Staff training on data protection
• Access controls to limit who can view personal data
• Regular backups of data

International Transfers

We do not transfer your personal data outside the United Kingdom. All data is processed and stored within the UK.

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: ico.org.uk

Changes to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: January 2024